Delivery Information

Delivery Information
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

All orders will be shipped every working days (Monday - Friday, Except Public Holiday); Ready stock item will be delivered within 1-3 days after payment made.

Out of stock items:
If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

Free Shipping Terms & Conditions
- No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold.
- The threshold for free shipping is calculated after any promotions and discounts are applied.
- Free shipping is a limited promotion and not available for orders delivered outside Malaysia.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us
If you have any questions on how to return your item to us, contact us at:
TASLY (MALAYSIA) SDN. BHD.
Address: NO 16G~16-3 JALAN METRO PUDU 2, FRASER BUSINESS PARK OFF JALAN YEW 55100 KUALA LUMPUR
Email: [email protected]
Tel: 03-92223811

We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this.